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Service contract for peace of mind

Stop stressing over unscheduled downtime and unforeseen repair costs

Why buy a service contract?

Unexpected downtime and repair costs can cause a huge headache for X-ray system owners. Whether you use your instrument for process control, a shared research facility, or research and development projects, downtime is lost money.

Our service contracts shift you from being reactive to being proactive to avoid these headaches and downtime costs. You will feel prepared, secure, and at peace.

Three reasons why you might want a service contract

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Choose a plan that fits your budget

You might think service contracts are expensive. To make it affordable, we have six different levels of service contract packages, starting from $1,500/year. You can choose one based on your budget.

Get an estimate >
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Find the right fit

Choosing from six different levels of service contract packages can be overwhelming. Try the self-selection tool to find the right fit for you. Or, have our contract coordinator help you.

Try self-selection tool >
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Schedule an appointment

Feel free to explore options and estimate the price using our tools. When you are ready, or when you have questions, schedule an appointment with our contract coordinator.

Schedule an appointment >
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How can I choose the right service package?

Do you just want online support and keep the cost low?

Do you need a 48-hour guaranteed on-site response and have all the consumable parts included in the plan to keep your system running?

Or, you might want something in between.

You are always welcome to schedule an appointment with our contract coordinator or explore options yourself using the self-selection tool.

How does this work?

You can schedule an appointment, and our contract coordinator can help you choose the right plan and prepare a quotation for you.

Or, you can explore different options with the self-selection tool and if you find the plan that works for you, get a formal quotation.

Then purchase a plan and enjoy your first service call.

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Questions? Talk to our experts

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