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Expert TECHNICAL Service & SCIENTIFIC Support Across EMEA/CIS

At Rigaku, we are committed to delivering outstanding service and support across Europe, the Middle East, Africa and the Commonwealth of Independen States.  Our highly skilled service team, backed by an extensive network of trained engineers from our partners and distributors, ensures that our customers receive expert assistance wherever they are located.

Strong Regional Presence
With dedicated service hubs across EMEA/CIS, along with an extensive network of authorized service partners, we provide localized, responsive support tailored to the specific needs of each region.

Factory Trained Technical Specialists
Our in-house service team consists of experienced professionals with deep technical expertise in X-ray analytical instruments. Whether you need troubleshooting assistance, maintenance, or guidance on system optimization, our specialists are ready to support you.

Dedicated Application Scientists
Our scientifically trained experts, backed by extensive practical and industry experience, provide dedicated support to ensure optimal instrument functionality and performance.

Seamless Access to Expertise

• Local Support: Strategically placed engineers across EMEA/CIS provide fast on-site assistance.
• Comprehensive Knowledge: Our experts undergo continuous training to stay at the forefront of X-ray technology.
• Efficient Service Coordination: A dedicated help desk and European-based service management system ensure smooth communication and fast response times.